Effective date: October 8, 2025

1. Introduction

Ziewnic Solar Energy ("we", "our", "us") is committed to protecting the privacy of visitors, customers, and users of our website, applications, and services (collectively, the "Services"). This Privacy Policy explains what information we collect, why we collect it, how we use it, and the choices you have regarding your information.

2. Information We Collect

Information you provide: When you contact us, request a quote, create an account, sign up for newsletters, or otherwise interact with our Services, you may provide personal information such as your name, email address, phone number, postal address, company name, and billing details.

Technical and usage data: We automatically collect technical information about your device and how you use our Services, such as IP address, browser type, operating system, pages visited, referring/exit pages, date and time stamps, and device identifiers.

Cookies and similar technologies: We and our partners use cookies, web beacons, and similar technologies to recognize you, remember preferences, and provide analytics and advertising. You can control cookie preferences through your browser settings; see the "Cookies" section below.

Payment information: If you make purchases or pay invoices through our Services, payment data (e.g., credit card number) is processed by third-party payment processors. We do not store full payment card data on our servers unless explicitly stated.

3. How We Use Your Information

We use collected information to:

- Provide, operate, and maintain our Services;

- Respond to inquiries, process orders, and manage accounts;

- Send administrative information, updates, and promotional communications (where permitted);

- Personalize and improve our Services, content, and user experience;

- Analyze usage, detect and prevent fraud, and protect our rights and property;

- Comply with legal obligations.

4. Sharing and Disclosure

We may share your information with:

- Service providers and vendors who help deliver our Services (e.g., hosting, analytics, payment processors);

- Our affiliates and business partners when necessary to provide the Services;

- Law enforcement, regulators, or other third parties when required by law or to protect our rights, safety, or property;

- Third parties in connection with a business transaction such as a merger, acquisition, or sale of assets (we will notify you if your personal data is transferred as part of such a transaction).

5. Cookies and Tracking

We use cookies and similar tracking technologies for functionality, analytics, and advertising. You can set your browser to block or delete cookies; however, some features of the Services may not work properly without them. Third-party partners may also place cookies when you use our Services.

6. Third-Party Services

We use third-party service providers (for example, analytics providers, CRM systems, payment gateways). These third parties have their own privacy practices and may collect and process your data according to their policies. We recommend reviewing the privacy notices of any third-party services you use.

7. Data Security

We take reasonable organizational, technical, and administrative measures to protect personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission or storage is 100% secure—absolute security cannot be guaranteed.

8. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods depend on the type of data and the purpose for which it was collected.

9. International Transfers

Information we collect may be stored and processed in countries other than your country of residence. When we transfer personal data across borders, we will take steps to ensure it is treated securely and in accordance with applicable law.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, update, or delete your personal information, object to or restrict processing, and request portability. To exercise these rights, contact us using the contact information below. We may need to verify your identity before responding.

11. Children's Privacy

Our Services are not intended for children under 13 (or the minimum age required by applicable law). We do not knowingly collect personal information from children under that age. If you believe we have collected such information, please contact us and we will take steps to delete it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on our website with a revised effective date. Your continued use of the Services after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact:

Ziewnic Solar Energy
Email: privacy@ziewnic.com
(You can replace the above contact details with your actual contact information.)

Thank you for choosing Ziewnic Solar Energy. We respect your privacy and are committed to protecting your personal information.